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Every channel on one timeline.
AI agents and your team, together.

Email, SMS, WhatsApp, video and AI voice calls in Arabic, English, Urdu and Hindi. Reps take over with the full thread open.

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app.prospakto.com/conversations
Conversations27 live Search leads or companies AllWaiting on usAI handled
EC
Emily CarterAI AI agent: Shall I book a setup call for Tuesday?
09:41
MR
Mark ReynoldsOn a call AI voice call in progress
Now
AM
Arjun MehtaWaiting on you Can you send the pilot agreement?
09:14
PS
Priya ShahReplied You: Sharing the contract for legal review.
Yesterday
DB
Dana BrooksAI AI agent: Your walkthrough is booked for Thursday.
Mon
EC Emily CarterHarbor Health Clinics · Inbound demo requests AI handling
Today
EmailSaw your pricing page. Do you work with teams in Austin?
08:52
AI voice call3:12 Summer power bill near $4k. Asked about payback.
Can we start the pilot next week?
WhatsApp · 09:41
Yes. Shall I book a 20-minute setup call for Tuesday at 11?
AI agent · Aria · 09:41
Pricing question, handed to Jake Morgan
Incoming callLive AI agent on a call with Mark Reynolds
JM Jake Morgan joinedTranscript and summary open

Hear the agent qualify. Then watch it hand off.

An outbound call minutes after a quote request. At 0:28 the agent brings in a rep, who joins with the transcript open.

AI voice agent · outboundEnglish, to Mark Reynolds Ready
0:00 / 0:36 Hand-off to Jake
Live transcriptVoice · Quote requests

Press play to hear the agent qualify a lead and hand off to a rep.

How every call becomes intelligence →

You decide what the agent handles.

Choose who replies on each channel, when a person steps in, and which files the agent may answer from.

Agent policyInbound demo requests · applies to new conversations
Voice calls
WhatsApp
Email
SMS
Hand off to a person when
Result AI agents reply first on 3 of 4 channels.
Voice calls: the agent replies first and a rep can join at any time.WhatsApp are answered by an AI agent.Email are answered by an AI agent.SMS go straight to a rep.
Agents hand off on 2 rules. The rep joins with the transcript open.
Run agents on your own Twilio and model keys →

What teams ask about engagement.

Median first reply 38s Across AI agent conversations in a typical pilot
“Leads used to wait until morning. Now they get an answer in their own language while they are still on our site.”
RKRachel KimHead of Sales, Brightway Solar

Arabic, English, Urdu and Hindi, on voice and written channels. Agents can switch language mid-conversation.

Local numbers in the markets you sell to, or your own.

When a rule you set is met, such as a lead asking for a person or pricing coming up. The rep joins with the transcript open.

Calls open with a consent notice you configure per region. Recordings follow your retention settings.

Yes, on Enterprise. Calls then run on your numbers and your billing.

Hear it on your own leads →
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← PreviousResearchA researched brief on every lead Next →IntelligenceWhy deals close or stall

Put an agent on your leads in a free one-month pilot.